Urban E-Learning is committed to providing exceptional customer service and a quality online training experience. In the event that we are unable to fulfill your service arrangements, we will contact you as soon as possible to discuss arrangements to resolve the situation.
Please choose carefully as we are not required to provide a refund if you change your mind about the services you asked for or choose the wrong service/product. If you are intending to take this course, please make sure you test your computer's’ abilities to deliver the course to you satisfactorily. Note: All transactions are processed in $AUD.
All credit card transactions are secured using 128 Bit Secure Socket Layer (SSL) Encryption.
When purchasing from Urban E-Learning your financial details are passed through a secure server using the latest industry standard 128-bit SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please click here to contact our support centre.
These terms and conditions (“Terms”) govern the user’s (“you” or “your”) use of our website https://www.nswlicenseecourse.com.au/ (“the Website”) and your relationship with Urban E-Learning Pty Limited (we”, “our” or “us”) (Company Registration ABN 34-127-164-621) whose registered office is Suite 1, 17 Henry Street, Australia 4000. Urban E-Learning is a registered business name and trading name of, and is owned and operated by, Urban E-Learning Pty Ltd (ABN 34127164621) and all transactions that are processed through this website will appear as Urban E-Learning on your credit card Statement. For more information about Urban E-Learning please refer to the terms and conditions below. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms, please do not access or use the Website. If you have any queries regarding these Terms, please click here to contact our support centre.
Urban E-Learning is committed to protecting user privacy. We understand that visitors and users of our website are concerned about their privacy, and the confidentiality and security of any information that is provided. What data do we collect and how do we use it? Urban E-Learning collects and processes information about you in order to:
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. In addition, when you undertake certain services from our Web Sites, we will need to know your credit/payment card number and expiration date. You are under no obligation to provide this information, but if you do not then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you.
When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. They contain information used to ‘remember’ that the user has visited the site before and provide the continuity of the “session” expected by the user. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the domain that created them and cannot be accessed by other domains, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies. We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. Please click here to opt out.
Urban E-Learning will not share, sell or rent your personal information to third parties. Urban E-Learning may disclose aggregate statistics about our training, our Web Site visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information. Urban E-Learning may disclose personal information if required to do so by law. Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Urban E-Learning is not responsible for the privacy policies or the content of such sites.
Urban E-Learning place great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Sites, we use a secure connection (SSL) to protect important information (such as financial details) you send to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. This site contains links to non-Urban E-Learning websites. Urban E-Learning is not responsible for the privacy or security practices or the content of such websites.
‘Web Accessibility’ aims to make content accessible by everyone regardless of any disability or ability they may have, and to make content more usable to users in general. Urban E-Learning is committed to providing excellent web-based services for all users and ensuring, as far as reasonably practicable, that all users, regardless of disability, are able to access the same experience. We will make every effort to ensure all information and services are as up-to-date and accessible as possible, however, due to varying software, presentation methods and user technology, we are not always able to provide access and usability to all users to all areas of our web-based services. If you would like more information regarding Urban E-Learning accessibility initiatives, or you have any difficulties, questions or suggestions regarding accessibility, please contact us via email: [email protected] or phone: 1300 362 226.