Book Now For Your Virtual Classroom Course

What You Will Learn From Your Course

  • Legal requirements as a manager of a licensed venue
  • Responsibilities under the Liquor Act 2007
  • Best practise for safe operation
  • Trading hours and trading conditions
  • Responsible service of alcohol and its affects
  • Management strategies for the responsible operation of a licensed venue 
  • Risk management and safety strategies
  • Noise management
  • Patron management and alcohol affected customers 

For support call:  1300 362 226 or contact us online:  

How Does the Virtual Classroom Course Work?

Our virtual classroom online course is similar to a face-to-face course, but instead of you having to travel to a classroom, you can do the course from the comfort and convenience of home, office, or your venue, via a simple "video-conferencing" platform.


There are four basic steps:

NSW Licensee course

Book date and sign up

Test teleconference platform.
Attend and complete virtual class on the booked date

Receive interim certificate

Get Competency Card from NSW Service Centre

About our Virtual Classroom Course:

  • convenient - complete from your location
  • 6-8 hrs course including assessments
  • Interim Certificate emailed to you ready to print
  • Cost of NSW Competency Card included
  • NSW RSA renewal is automatic
  • NSW RCG renewal declaration*

Tech Requirements:

  • the online classroom is EASY to participate in, with either a PC, Mac, or Tablet, although we recommend a desktop or laptop with an up to date web cam, and possibly simple phone-style earpiece.
  • We use the "Zoom" platform - you can check the tech requirements here, and test your setup here

Booking arrangements:

Our classes have a minimum booking of  4 attendees.  If your booking does not have sufficient bookings within 5 working days, we will contact you to either re-schedule, or process a full refund.  You can call us on 1300 362 226 to discuss any questions.


Australian Liquor Training is a division of Urban E-Learning a long-established Registered Training Organisation, and fully accredited by Liquor and Gaming NSW as one of only a few RTO's to deliver this course.  


​​* RCG Competency Renewal.


You will be required to confirm one of the following as part of your Licensee training:

a) you do not have the RCG competency

b) you have the RCG competency but do not wish to renew it, or

c) you wish the renew your RCG competency and have completed the L&GNSW renewal course. You MUST complete the RCG renewal before you enrol for your Licensee training and complete the Licensee training within 90 days of renewal.


You can renew your card in a few easy steps:
1) Receive the renewal reminder, link, and instructions on completing the online refresher course. Ensure your details are kept up-to-date to receive the renewal reminders.
2) Complete the Liquor & Gaming NSW (L&GNSW) online refresher training on any device.
3) Pay the renewal fee and receive a renewal interim certificate by email.
4) Upload your certificate when prompted as part of your Licensee training.


L&GNSW is the only provider of the online refresher training course. You cannot renew your card by doing a course with a registered training provider of RSA/RCG courses. It will not extend the validity of your competency card. This could affect your ability to work in a licensed premises.


We strongly recommend that you complete the online refresher course and renew your competencies before they expire so you can continue working. You cannot work in the industry once your card expires. Once your card expires the online renewal has a grace period of 28 days. You can complete your online refresher training during this grace period. Once your refresher training has been completed you can work again. If you don't renew your competencies in this time you will need to do the full course through an approved training provider of RSA/RCG courses to continue working in the industry.


Click here to visit the L&GNSW website for further information.

For support call:  1300 362 226 or contact us online:  

Book Now For Your Virtual Classroom Course

For support call:  1300 362 226 or contact us online: